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Virtual Library Orientation: Virtual Services

Welcome to the AUC Robert W. Woodruff Library Orientation LibGuide! You will find links and tutorials to get you started researching at the Library here.

Our Commitment

The Atlanta University Center (AUC) Robert W. Woodruff Library is committed to providing exceptional virtual support to all faculty and students enrolled at AUC institutions during the current semester. Our goal is to provide you with access to the most relevant current and retrospective information in the current online environment.

Did you know you still can...

  • Schedule virtual research consultation appointments to get help with your teaching and/or research
  • Use the Library’s electronic Course Reserve system to put required reading materials on reserve for your classes
  • Use the Library’s Interlibrary Loan (ILL) Management System to request electronically accessible items not owned by the Library
  • Access electronic collections and databases
  • Request e-document delivery
  • Request assistance with learning how to use instructional technologies (e.g. podcasting, blogs, etc.)
You may also download a printable document that explains available library services discussed throughout this research guide.
Website Tutorial
Additional tutorials available

Virtual support for your learning and research

A subject librarian has been assigned to provide virtual instructional and information support services for each degree program offered by our member institutions. Subject librarians and archivists are available to support your study and research by providing:

  • Designated virtual office hours (make an appointment to get help from your subject librarian or archivist)
  • Request to get help with citation styles from your subject librarian
  • Research Guides are electronic pathfinders to assist library users in locating appropriate information resources. A research guide has been developed for each degree program offered by AUC member institutions
  • Request virtual reference or research support for individuals or small group clusters using the following online platforms:
  • LibChat (send an instant message to AskWoodruff (AIM, Google, Yahoo, MSN)
  • SMS: 1-404-566-8210
  • Research and Reference Links
  • Archives Research Center
  • You may also call the Library's Information Services Desk at (404) 978-2067.

Spring Semester Hours of Virtual Information Services Delivery

  • Monday – Friday, 9:00 AM – 8:00 PM
  • Friday, 9:00 AM – 5:00 PM 
  • Sunday, 12:00 PM – 8:00 PM

Access to Print Library Materials

A Library barcode is required to check out materials from the Library’s collection. Please call the Library’s Circulation Services Desk at (404) 978-2097 to obtain a Library barcode. Your campus ID credentials are required for registration. After a barcode has been issued, the next step is to establish your online Library account here. Input your barcode and click on the SET/RESET PASSWORD button. You will be emailed a link to establish your password.

Parking Lot Pick Up Service

During the spring semester (January 12 – May 10) AUC graduate students and student lab workers may request print items for pick up in the Library’s parking lot, located at the rear of the building. Parking Lot Pick Up is by appointment only. Services are available on Monday - Thursday, 10:00 a.m. - 7:00 p.m. and Friday between 10:00 a.m. and 3:00 p.m. Detailed instructions are attached below.

Note: All students will be required to wear a mask and present a valid campus ID card during his/her pick up appointment.

Requests may be submitted by placing a hold on the material(s) needed in the Library’s catalog. Once the materials are available, you will be notified via email. The student should then call (404) 978-2097 to schedule an appointment for pick up. Students needing additional assistance should contact the Access Services Unit Head, Teva Sweet via email at or call (404) 978-2025.