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AUC Undergraduate Student Virtual Services: Virtual Services

The Atlanta University Center (AUC) Robert W. Woodruff Library is committed to providing exceptional virtual support to all faculty and students enrolled at AUC institutions throughout the 2021 spring semester. Our goal is to provide you with access to the most relevant current and retrospective information in the existing virtual environment. We'd love to receive your feedback, share your comments here.

  • Schedule virtual research consultation appointments to get help with your teaching and/or research
  • Use the Library’s electronic Course Reserve system to put required reading materials on reserve for your classes
  • Use the Library’s Interlibrary Loan (ILL) Management System to request electronically accessible items not owned by the Library
  • Access electronic collections and databases
  • Request e-document delivery
  • Request assistance with learning how to use instructional technologies (e.g. podcasting, blogs, etc.)
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Virtual Support for Your Learning and Research

A subject librarian has been assigned to provide virtual instructional and information support services for each degree program offered by our member institutions. Subject librarians and archivists are available to support your study and research by providing:

  • Designated virtual office hours (make an appointment to get help from your subject librarian or archivist)
  • Request to get help with citation styles from your subject librarian
  • Research Guides are electronic pathfinders to assist library users in locating appropriate information resources. A research guide has been developed for each degree program offered by AUC member institutions
  • Request virtual reference or research support for individuals or small group clusters using the following online platforms:
  • AskRef@auctr.edu
  • LibChat (send an instant message to AskWoodruff (AIM, Google, Yahoo, MSN)
  • SMS: 1-404-566-8210
  • Research and Reference Links
  • Archives Research Center
  • You may also call the Library's Information Services Desk at (404) 978-2067.

Fall Semester Hours of Virtual Information Services Delivery

  • Monday – Thursday, 9:00 AM – 10:00 PM
  • Friday, 9:00 AM - 6:00 PM
  • Saturday, 12:00 AM – 6:00 PM
  • Sunday, 12:00 PM – 10:00 PM

Access to Print Library Materials

A Library barcode is required to check out materials from the Library’s collection and/or to borrow electronic items via Interlibrary Loan. To obtain a Library barcode please email barcodes@auctr.edu or call (404) 978-2097. Valid campus ID credentials are required for registration. After a barcode has been issued, the next step is to establish your online Library account here. Input your barcode and click on the SET/RESET PASSWORD button. You will be emailed a link to establish your password.

Parking Lot Pick Up Service

During the spring semester (February 1 - May 7, 2021) AUC undergraduate students may request up to 10 books for pick up in the Library’s parking lot, located at the rear of the building. Parking Lot Pick Up is by appointment only. Services are available Monday through Thursday at 10:00 a.m. and 7:00 p.m., and on Friday at 10:00 a.m. until 3:00 p.m. More detailed instructions are included in the Parking Lot Pickup Instructions document displayed below.

Note: You will be required to wear a mask and present a valid campus ID card during your pick up appointment.

Requests may be submitted by placing a Hold on the material(s) needed in the Library’s catalog. Once the materials are available, you will be notified via email. Once you have been notified, please click on this link to schedule an appointment for pick up. If you need additional assistance, please email the Circulation Services Desk at circdesk@auctr.edu or call (404) 978-2097.

Scan and e-Deliver Service

AUC Library users may request a limited number of pages from a designated book (full book chapter or less). Scanned pages will be emailed to your campus email account. Requesters should use the fillable form displayed below to submit requests. Completed forms should be saved and labelled with the requester’s last name and emailed to circdesk@auctr.edu. The Library’s Scan and e-Deliver Service is available on Monday through Thursday at 9:00 a.m. until 8:00 p.m.; and on Friday at 9:00 a.m. until 5:00 p.m.

Grab & Go Service

During the spring semester (February 1 - May 7, 2021) the Library's stacks will be closed to public use. However, AUC students may request up to 10 books for pick up at the Library’s Information Services Desk, located on the Main Level of the Library. Grab & Go Service is available on Monday through Thursday at  8:30 a.m. until 8:30 p.m.; Fridays at 8:30 a.m. until 5:30 p.m.; and Sundays at 12:30 p.m. until 8:30 p.m. More detailed instructions are included in the Grab & Go Instructions document displayed below.

Note: You will be required to meet building entrance requirements and present a valid campus ID card when picking up your items.

Requests may be submitted by placing a Hold on the material(s) needed in the Library’s catalog. Once the materials are available for pickup from the Information Services Desk, you will be notified via email. After you have been notified, your items will be held for 48 hours before being returned to the shelf. If you need additional assistance, please email the Circulation Services Desk at circdesk@auctr.edu or call (404) 978-2097.